Privacy Policy

COLLECTION AND USE OF SMS DATA

When you communicate with Evolve Psychiatry via SMS, we collect information such as your phone number and the content of your message. This information is used solely to respond to your inquiries, provide customer support, and send communications related to appointment reminders, mental health tips, or service updates. We do not use your SMS data for any other purpose without your written consent, nor do we sell or share it with third parties.

OPTING OUT OF SMS COMMUNICATIONS

You may opt out of receiving SMS communications from Evolve Psychiatry at any time by replying "STOP" to any message. Once you opt out, you will no longer receive SMS messages from us unless you re-enroll in our messaging program. If you experience any issues opting out, please contact us at office@evolvepsychiatrymd.com for assistance.

DATA PROTECTION AND SECURITY

To safeguard your SMS data, we implement industry-standard security measures, including encryption during transmission, secure storage systems with restricted access, and regular security audits and updates.

DATA RETENTION

We retain SMS contact and content data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, we securely delete or anonymize it to ensure your privacy is maintained.

USE OF THIRD-PARTY SERVICE PROVIDERS

Evolve Psychiatry may use trusted third-party service providers to facilitate SMS communications. These providers adhere to strict security and privacy standards to protect your data. However, we do not allow these providers to use your SMS information for their own purposes.

DISCLOSURE OF SMS DATA

Evolve Psychiatry does not disclose SMS contact or content data to third parties unless required by law or necessary to protect the rights, property, or safety of Evolve Psychiatry, its users, or others.

YOUR RIGHTS

You have the right to access, correct, or delete your SMS contact or content data unless retention is required by law. For assistance in exercising your rights, please contact us at office@evolvepsychiatrymd.com.

CHANGES TO THIS SMS PRIVACY POLICY

Evolve Psychiatry reserves the right to update or modify this SMS Privacy Policy at any time, with changes taking effect immediately upon posting on our website. We encourage you to review this policy periodically for updates.

YOUR RIGHTS UNDER THE GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

• Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.

• Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.

• Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.

• Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.

• Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.

• Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

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CCPA PRIVACY

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YOUR RIGHTS UNDER THE CCPA

Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

• The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.

• The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party's direct marketing purposes.

• The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our "Do Not Sell My Personal Information" section.

• The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:

  • The categories of Personal Data collected

  • The sources from which the Personal Data was collected

  • The business or commercial purpose for collecting or selling the Personal Data

  • Categories of third parties with whom We share Personal Data

  • The specific pieces of Personal Data we collected about You

• The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.

• The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:

  • Denying goods or services to You

  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties

  • Providing a different level or quality of goods or services to You

  • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.

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EXERCISING YOUR CCPA DATA PROTECTION RIGHTS

In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email or call us or visit our "Do Not Sell My Personal Information" section. The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

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"Do Not Track" Policy As Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals.​ However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.